FAQs

Are Case Sturdy A Legit Business?
Yes we are running a legit business. All merchandise are sold through Cloud App Solution (002222127-A). A registered company with SSM.

I Can’t Find The Products I Want, Can You Help Me?
Sure. If you couldn’t find the products you want and would like us to source it for you, just drop us an email at sales@casesturdy.com or talk to us on facebook

How To Buy?
Kindly refer to our tutorial on “How To Buy” to buy your favorite merchandise.

How Soon Will I Receive My Order?
You’ll receive your order between 1 – 3 working days for ready stock items and 10 – 14 working days for pre-order items.

What Payment Method Do You Accept?
We accept payment via cash deposit/internet banking and paypal accepting major credit card.

How To Confirm Payment?
Please fill in the form at “Payment Confirmation” page to confirm your payment.

Do You Offer Free Shipping?
Yes, we offer free shipping for all items

What is Payment Method Fee?
We charge an additional RM4 as Paypal processing fee for purchase total less than RM30.

Can I Be Your Agent/Wholesale?
Of course you can. We would love to have you on board. Simply email us at sales@casesturdy.com and we’ll proceed from there.

Have Questions?
Don’t be shy. Leave us a comment on our Facebook page or email us at sales@casesturdy.com : )